Booking with us
Booking and cancellation conditions
When you book directly on our website you can choose between the rates below. The conditions of the rate you choose are always shown in the summary, before you confirm the booking. When booking we ask for a credit card, handled securely through Stripe.
The rooms
- Standard: free cancellation up to 15 days before arrival.
- Long Stay (minimum 4 nights): discounted price, free cancellation up to 15 days before arrival.
- Non-refundable: the best value price. The full amount is charged immediately at booking and is not refunded in case of cancellation, change or no-show.
La Rocca Romantica apartment
- Standard (minimum 2 nights): free cancellation up to 15 days before arrival.
- Weekly (minimum 7 nights): discounted price, free cancellation up to 15 days before arrival.
- Non-refundable: discounted price. The full amount is charged immediately at booking and is not refunded in case of cancellation, change or no-show.
When you pay
For rates with free cancellation we charge nothing at the time of booking: the card is held as a guarantee. 15 days before arrival we charge the full amount of the stay to the card. If you cancel before that date, you pay nothing.
For non-refundable rates the full amount is charged to the card at the time of booking.
Late cancellations and no-shows
If you cancel less than 15 days before arrival or do not show up, the full amount of the stay is due and is not refunded. By confirming the booking you authorise the charge to the card held as a guarantee.
How to cancel
Write to us at info@duccionaccirooms.it stating your name and booking number, or call Stefano on +39 328 155 2102. We will confirm the cancellation by email.
Bookings via Booking.com, Expedia and Airbnb
If you book through a booking site, the conditions shown on that site at the time of booking apply, and you cancel through the site itself.
The tourist tax is not included in the price.